FREQUENTLY ASKED QUESTIONS
An electric bike (or eBike) is just like a regular bicycle but with a motor and battery that assist you while pedalling. It makes riding easier, especially uphill or over long distances.
No licence is required to ride a standard electric bike in Australia, as long as it meets the legal power limit (250W) and only provides assistance while you’re pedalling.
Range varies depending on the model, terrain, rider weight, and assist level. Most of our eBikes offer between 50km to 120km on a single charge.
On average, it takes about 4 to 6 hours to fully charge an eBike battery using a standard wall socket.
Yes, all of our electric bikes are water-resistant and safe to ride in light rain. Just avoid deep puddles and store your bike indoors when possible.
eBikes need the same care as regular bikes — tyre pressure checks, brake pad replacements, and chain lubrication. You’ll also want to periodically check the battery and motor connections.
Yes! We stock specific electric mountain bikes (eMTBs) designed for trail and off-road use. They have tougher frames, suspension, and grippy tyres built for Aussie terrain.
